Privacy Policy
AlpenMaut Solutions GmbH ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and online platform related to toll system integration, real-time toll data analytics, European highway toll software development, fleet toll compliance services, and consulting on international toll regulations.
Information We Collect
We collect personal data that you voluntarily provide to us when you interact with our online platform, such as when you register for services, request information, or communicate with us. The types of personal data we collect may include your name, contact information, company details, and any other information necessary to provide our services.
In addition, we may collect technical data automatically through your interactions with our website, including IP addresses, browser type, operating system, and usage data to enhance and secure our services.
Use of Your Information
We use your personal data to:
- Provide, operate, and maintain our services
- Process and respond to your inquiries and requests
- Ensure compliance with toll regulations and facilitate toll management
- Improve and personalize your experience on our platform
- Comply with legal obligations, including regulatory and auditing requirements
- Prevent fraud and protect the security of our services
Legal Basis for Processing
Our processing of your personal data is based on one or more lawful grounds as required by the General Data Protection Regulation (GDPR), including your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and safeguarding our business.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers and partners involved in delivering our services, such as IT providers, analytics services, and regulatory authorities, only to the extent necessary and under strict confidentiality agreements.
Data Transfer
If your personal data is transferred outside the European Economic Area, we ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your information in accordance with applicable data protection laws.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.
Your Rights
Under GDPR and other applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Request erasure of your data, subject to legal exceptions
- Restrict or object to certain processing activities
- Data portability, where applicable
- Withdraw consent at any time when processing is based on consent
To exercise your rights, you may contact us in writing at the address below.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction.
Cookies and Tracking Technologies
Our online platform may use cookies and other tracking technologies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children without appropriate consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:
AlpenMaut Solutions GmbH
27 Brückenstraße, Floor 3
80331 Munich, Bavaria
Germany